Case file
Credit cards
Complaint 13827105 Encore Capital
Fixed- Product
- Credit card · Store credit card
- Detail
- You never received your bill or did not know a payment was due
- Filed by
- Web
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- May 31, 2025Complaint received
- May 31, 2025Sent to Encore Capital
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More Encore Capital complaints about problem when making payments
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 20, 2026 | Credit cards | Problem when making paymentsYou never received your bill or did not know a payment was due | FL | Explained | Yes |
| May 28, 2026 | Credit cards | Problem when making paymentsProblem during payment process | NY | Explained | Yes |
| Mar 18, 2026 | Credit cards | Problem when making paymentsProblem during payment process | GA | Explained | Yes |
| Jul 9, 2025 | Credit cards | Problem when making paymentsYou never received your bill or did not know a payment was due | DE | Explained | Yes |
| Jun 12, 2025 | Credit cards | Problem when making paymentsYou never received your bill or did not know a payment was due | KY | Explained | Yes |
| May 20, 2025 | Credit cards | Problem when making paymentsYou never received your bill or did not know a payment was due | OH | Explained | Yes |
| Jan 25, 2025 | Credit cards | Problem when making paymentsProblem during payment process | AR | Explained | Yes |
| Jan 10, 2025 | Credit cards | Problem when making paymentsProblem during payment process | TX | Explained | Yes |
| Oct 28, 2024 | Credit cards | Problem when making paymentsProblem during payment process | OK | Explained | Yes |
| Oct 21, 2024 | Credit cards | Problem when making paymentsProblem during payment process | VA | Explained | Yes |
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