Case file
Credit cards
Complaint 10723224 Ally Financial
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Credit card company won't work with you while you're going through financial hardship
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Nov 8, 2024Complaint received
- Nov 8, 2024Sent to Ally Financial
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Ally Financial complaints about struggling to pay your bill
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 19, 2025 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | CO | Explained | Yes |
| May 13, 2025 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | TX | Explained | Yes |
| May 9, 2025 | Credit cards | Struggling to pay your billFiled for bankruptcy | MO | Explained | Yes |
| Mar 23, 2025 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | IL | Explained | Yes |
| Aug 2, 2024 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | GA | Explained | Yes |
| Jun 17, 2024 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | NJ | Explained | Yes |
| May 15, 2024 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | CO | Explained | Yes |
| Mar 6, 2024 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | GA | Explained | Yes |
| Feb 3, 2024 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | CA | Explained | Yes |
| Dec 30, 2023 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | OK | Fixed | Yes |
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