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Money transfers & apps

Complaint 10975553 Synchrony

Explained
Company
Synchrony
Product
Money transfer, virtual currency, or money service · Mobile or digital wallet
From
California 908XX
Filed by
Web · Servicemember · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Nov 29, 2024Complaint received
  2. Nov 29, 2024Sent to Synchrony
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Synchrony complaints about managing, opening, or closing your mobile wallet account

ReceivedAboutIssueStateAnswerOn time
Aug 24, 2026Money transfers & appsManaging, opening, or closing your mobile wallet accountKSExplainedYes
Jul 22, 2026Money transfers & appsManaging, opening, or closing your mobile wallet accountFLExplainedYes
Apr 2, 2026Money transfers & appsManaging, opening, or closing your mobile wallet accountKYExplainedYes
Oct 4, 2025Money transfers & appsManaging, opening, or closing your mobile wallet accountILExplainedYes
Jul 31, 2025Money transfers & appsManaging, opening, or closing your mobile wallet accountAZExplainedYes
Jun 13, 2025Money transfers & appsManaging, opening, or closing your mobile wallet accountCTExplainedYes
Apr 9, 2025Money transfers & appsManaging, opening, or closing your mobile wallet accountVAExplainedYes
Mar 25, 2025Money transfers & appsManaging, opening, or closing your mobile wallet accountMAExplainedYes
Oct 27, 2024Money transfers & appsManaging, opening, or closing your mobile wallet accountVAExplainedYes
Sep 25, 2024Money transfers & appsManaging, opening, or closing your mobile wallet accountWIFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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