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Case file

Prepaid & gift cards

Complaint 10976591 Card

Explained
Company
Card
Product
Prepaid card · General-purpose prepaid card
Detail
Trouble getting, activating, or registering a card
From
California 92325
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Nov 29, 2024Complaint received
  2. Nov 29, 2024Sent to Card
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Card complaints about problem getting a card or closing an account

ReceivedAboutIssueStateAnswerOn time
Oct 20, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardWVNo timely replyNo
Apr 22, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardNYNo timely replyNo
Feb 3, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardMIExplainedYes
Oct 29, 2025Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardARExplainedYes
Sep 3, 2025Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardNYExplainedYes
May 1, 2025Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardILExplainedYes
Apr 17, 2025Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardARExplainedYes
Jan 9, 2025Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardILExplainedYes
Nov 8, 2024Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardKSExplainedYes
Oct 21, 2024Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardKSExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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