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Mortgages

Complaint 10990211 Assurance Financial Group

Explained
Product
Mortgage · USDA mortgage
Detail
Payment process
From
Louisiana 70360
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Dec 2, 2024Complaint received
  2. Dec 2, 2024Sent to Assurance Financial Group
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Assurance Financial Group complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Sep 4, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyLAExplainedYes
Apr 26, 2026MortgagesTrouble during payment processPrivate mortgage insurance (PMI)VAExplainedYes
Sep 2, 2025MortgagesTrouble during payment processPayment processLAExplainedYes
Jun 27, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedNo
Jun 18, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceFLExplainedYes
May 8, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Aug 23, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceLAExplainedYes
Sep 22, 2023MortgagesTrouble during payment processLien releaseSCExplainedYes
Feb 23, 2023MortgagesTrouble during payment processLAExplainedYes
Apr 1, 2022MortgagesTrouble during payment processLAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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