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Mortgages

Complaint 26523878 Assurance Financial Group

Explained
Product
Mortgage · Conventional home mortgage
Detail
Loan sold or transferred to another company
From
Louisiana 71107
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 4, 2026Complaint received
  2. Sep 4, 2026Sent to Assurance Financial Group
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Assurance Financial Group complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Apr 26, 2026MortgagesTrouble during payment processPrivate mortgage insurance (PMI)VAExplainedYes
Sep 2, 2025MortgagesTrouble during payment processPayment processLAExplainedYes
Jun 27, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedNo
Jun 18, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceFLExplainedYes
May 8, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Dec 2, 2024MortgagesTrouble during payment processPayment processLAExplainedYes
Aug 23, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceLAExplainedYes
Sep 22, 2023MortgagesTrouble during payment processLien releaseSCExplainedYes
Feb 23, 2023MortgagesTrouble during payment processLAExplainedYes
Apr 1, 2022MortgagesTrouble during payment processLAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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