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Payday & personal loans

Complaint 10990704 Citibank

Explained
Company
Citibank
Product
Payday loan, title loan, personal loan, or advance loan · Installment loan
From
North Carolina 28210
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Dec 1, 2024Complaint received
  2. Dec 1, 2024Sent to Citibank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Citibank complaints about struggling to pay your loan

ReceivedAboutIssueStateAnswerOn time
Aug 23, 2026Payday & personal loansStruggling to pay your loanCAExplainedYes
Aug 12, 2026Payday & personal loansStruggling to pay your loanMAExplainedYes
Feb 19, 2026Payday & personal loansStruggling to pay your loanMDExplainedYes
Feb 1, 2026Payday & personal loansStruggling to pay your loanNVExplainedYes
Jan 26, 2026Payday & personal loansStruggling to pay your loanNYExplainedYes
Dec 16, 2025Payday & personal loansStruggling to pay your loanNYExplainedYes
Nov 3, 2025Payday & personal loansStruggling to pay your loanILExplainedYes
Jun 27, 2025Payday & personal loansStruggling to pay your loanOHExplainedYes
Jun 23, 2025Payday & personal loansStruggling to pay your loanNYExplainedYes
Nov 10, 2024Payday & personal loansStruggling to pay your loanMIExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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