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Payday & personal loans

Complaint 25705633 Citibank

Explained
Company
Citibank
Product
Payday loan, title loan, personal loan, or advance loan · Installment loan
From
California 92122
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Aug 23, 2026Complaint received
  2. Aug 23, 2026Sent to Citibank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Citibank complaints about struggling to pay your loan

ReceivedAboutIssueStateAnswerOn time
Aug 12, 2026Payday & personal loansStruggling to pay your loanMAExplainedYes
Feb 19, 2026Payday & personal loansStruggling to pay your loanMDExplainedYes
Feb 1, 2026Payday & personal loansStruggling to pay your loanNVExplainedYes
Jan 26, 2026Payday & personal loansStruggling to pay your loanNYExplainedYes
Dec 16, 2025Payday & personal loansStruggling to pay your loanNYExplainedYes
Nov 3, 2025Payday & personal loansStruggling to pay your loanILExplainedYes
Jun 27, 2025Payday & personal loansStruggling to pay your loanOHExplainedYes
Jun 23, 2025Payday & personal loansStruggling to pay your loanNYExplainedYes
Dec 1, 2024Payday & personal loansStruggling to pay your loanNCExplainedYes
Nov 10, 2024Payday & personal loansStruggling to pay your loanMIExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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