Case file
Prepaid & gift cards
Complaint 11093376 Navy Federal Credit Union
Explained- Product
- Prepaid card · General-purpose prepaid card
- Detail
- Card company isn't resolving a dispute about a purchase or transfer
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Dec 10, 2024Complaint received
- Dec 10, 2024Sent to Navy Federal Credit Union
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Navy Federal Credit Union complaints about problem with a purchase or transfer
| Received | About | Issue | State | Answer | On time |
|---|
| Apr 9, 2025 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | PA | Explained | Yes |
| Mar 4, 2025 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | NM | Explained | Yes |
| Dec 18, 2024 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | NC | Explained | Yes |
| Dec 9, 2024 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | AR | Explained | Yes |
| Aug 31, 2024 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | FL | Explained | Yes |
| Aug 6, 2024 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | AR | Money back | Yes |
| Jul 3, 2024 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | AR | Money back | Yes |
| Nov 9, 2023 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | GA | Explained | Yes |
| Nov 16, 2021 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | CA | Explained | Yes |
| Oct 10, 2021 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | FL | Money back | Yes |
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