Case file
Prepaid & gift cards
Complaint 7831219 Navy Federal Credit Union
Explained- Product
- Prepaid card · Gift card
- Detail
- Card company isn't resolving a dispute about a purchase or transfer
- Filed by
- Postal mail · Servicemember · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Nov 9, 2023Complaint received
- Nov 9, 2023Sent to Navy Federal Credit Union
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Navy Federal Credit Union complaints about problem with a purchase or transfer
| Received | About | Issue | State | Answer | On time |
|---|
| Apr 9, 2025 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | PA | Explained | Yes |
| Mar 4, 2025 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | NM | Explained | Yes |
| Dec 18, 2024 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | NC | Explained | Yes |
| Dec 10, 2024 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | IL | Explained | Yes |
| Dec 9, 2024 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | AR | Explained | Yes |
| Aug 31, 2024 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | FL | Explained | Yes |
| Aug 6, 2024 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | AR | Money back | Yes |
| Jul 3, 2024 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | AR | Money back | Yes |
| Nov 16, 2021 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | CA | Explained | Yes |
| Oct 10, 2021 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | FL | Money back | Yes |
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.