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Student loans

Complaint 1109512 Educational Loan Servicing

Explained
Product
Student loan · Non-federal student loan
Detail
Trouble with how payments are handled
From
Ohio 45402
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Nov 10, 2014Complaint received
  2. Nov 21, 2014Sent to Educational Loan Servicing (11 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Educational Loan Servicing complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Jan 24, 2017Student loansDealing with my lender or servicerDon't agree with fees chargedTXNo timely replyNo
Oct 4, 2016Student loansDealing with my lender or servicerReceived bad information about my loanGANo timely replyNo
Jul 18, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledVANo timely replyNo
Oct 30, 2014Student loansDealing with my lender or servicerHaving problems with customer serviceALExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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