Loan servicer · complaint record
Educational Loan Servicing complaints
Filed under Educational Loan Servicing, LLC
Consumers have filed 6 complaints about Educational Loan Servicing since 2014, none in the last 12 months. It answered 33.3% on time and closed 0% with relief for the customer. The most common problem is dealing with my lender or servicer.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 6
- Last 12 months
- 0
- Answered on time
- 33.3%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since October 2014
new vs the year before
Industry: 68.4%
Typical loan servicer: 2%
Newest: Jan 24, 2017
Educational Loan Servicing complaints by month
The busiest month was October 2014 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Educational Loan Servicing answered all time
- Closed with explanation233.3%
- Untimely response466.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Educational Loan Servicing complaints are about
Top Educational Loan Servicing problems
Inside "Dealing with my lender or servicer"
- Trouble with how payments are handled 2
- Received bad information about my loan 1
- Don't agree with fees charged 1
- Having problems with customer service 1
Where Educational Loan Servicing complaints come from
Most complaints: Alabama (1), California (1), Georgia (1), Ohio (1), Texas (1).
Educational Loan Servicing compared with other student loan servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | EarnestStudent loans | 51 | 68 | C |
| 2 | College Ave Student Loan ServicingStudent loans | 55 | 67 | C |
| 3 | Meritize FinancialStudent loans | 0 | 47 | F |
| 4 | LendKey TechnologiesStudent loans | 85 | 42 | A |
| 5 | Iowa Student Loan LiquidityStudent loans | 51 | 36 | C |
| 6 | MPOWER Financing, Public BenefitStudent loans | 40 | 32 | D |
| 7 | Kentucky Higher Education Assistance AuthorityStudent loans | 49 | 32 | D |
| 8 | Educational Loan ServicingStudent loans | - | 0 | - |
Compare side by side: Educational Loan Servicing vs Earnest · Educational Loan Servicing vs College Ave Student Loan Servicing · Educational Loan Servicing vs Meritize Financial · Educational Loan Servicing vs LendKey Technologies
What people say about Educational Loan Servicing
All experiencesNo experiences with Educational Loan Servicing yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Educational Loan Servicing complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 24, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | No timely reply |
| Nov 3, 2016 | Debt collection | False statements or representationImpersonated an attorney or official | No timely reply |
| Oct 4, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | No timely reply |
| Jul 18, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | No timely reply |
| Nov 10, 2014 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Oct 30, 2014 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
Questions about Educational Loan Servicing
How many complaints does Educational Loan Servicing have?
Educational Loan Servicing has 6 complaints on record since October 2014, including 0 in the last 12 months and 0 in the last 30 days.
Does Educational Loan Servicing respond to complaints?
Yes. Educational Loan Servicing answered 33.3% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Educational Loan Servicing?
The most common problems are dealing with my lender or servicer (5), false statements or representation (1).
Is Educational Loan Servicing legit?
Educational Loan Servicing is a real company with a public complaint record: consumers have complained about it 6 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Educational Loan Servicing legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Educational Loan Servicing?
Complain to Educational Loan Servicing in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Educational Loan Servicing complaints come from?
Most come from Alabama (1), California (1), Georgia (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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