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Student loans

Complaint 2017839 Educational Loan Servicing

No timely reply
Product
Student loan · Federal student loan servicing
Detail
Trouble with how payments are handled
From
Virginia 20186
Filed by
Phone
Company's answer
Untimely response
On time
No
  1. Jul 18, 2016Complaint received
  2. Aug 16, 2016Sent to Educational Loan Servicing (29 days later)
  3. AnsweredUntimely response

Untimely response: the company did not answer within the time allowed. The consumer's own description is not published with this record.

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More Educational Loan Servicing complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Jan 24, 2017Student loansDealing with my lender or servicerDon't agree with fees chargedTXNo timely replyNo
Oct 4, 2016Student loansDealing with my lender or servicerReceived bad information about my loanGANo timely replyNo
Nov 10, 2014Student loansDealing with my lender or servicerTrouble with how payments are handledOHExplainedYes
Oct 30, 2014Student loansDealing with my lender or servicerHaving problems with customer serviceALExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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