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Money transfers & apps

Complaint 11245945 Santander Holdings USA

Explained
Product
Money transfer, virtual currency, or money service · Check cashing service
From
Massachusetts 02124
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Dec 22, 2024Complaint received
  2. Dec 23, 2024Sent to Santander Holdings USA (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Santander Holdings USA complaints about problem with customer service

ReceivedAboutIssueStateAnswerOn time
Sep 30, 2026Money transfers & appsProblem with customer serviceCAIn progressYes
May 22, 2026Money transfers & appsProblem with customer serviceWIExplainedYes
May 15, 2026Debt relief & credit repairProblem with customer serviceNVExplainedYes
Apr 27, 2026Money transfers & appsProblem with customer serviceAZExplainedYes
Jan 28, 2026Money transfers & appsProblem with customer serviceLAFixedYes
Dec 29, 2025Debt relief & credit repairProblem with customer servicePAExplainedYes
May 20, 2025Money transfers & appsProblem with customer serviceNYExplainedYes
Sep 7, 2024Money transfers & appsProblem with customer serviceVAExplainedYes
Jul 3, 2024Debt relief & credit repairProblem with customer serviceTXExplainedYes
Jul 1, 2024Debt relief & credit repairProblem with customer serviceALExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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