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Theme
Case file

Prepaid & gift cards

Complaint 1129509 Citibank

Money back
Company
Citibank
Product
Prepaid card · Other special purpose card
From
Florida 33612
Filed by
Phone
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. Nov 24, 2014Complaint received
  2. Dec 1, 2014Sent to Citibank (7 days later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Citibank complaints about overdraft, savings or rewards features

ReceivedAboutIssueStateAnswerOn time
Sep 30, 2016Prepaid & gift cardsOverdraft, savings or rewards featuresUTExplainedYes
May 20, 2016Prepaid & gift cardsOverdraft, savings or rewards featuresFLMoney backYes
Mar 17, 2016Prepaid & gift cardsOverdraft, savings or rewards featuresCAExplainedYes
Feb 12, 2016Prepaid & gift cardsOverdraft, savings or rewards featuresTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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