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Prepaid & gift cards

Complaint 1935010 Citibank

Money back
Company
Citibank
Product
Prepaid card · General purpose card
From
Florida 334XX
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. May 20, 2016Complaint received
  2. May 27, 2016Sent to Citibank (7 days later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Citibank complaints about overdraft, savings or rewards features

ReceivedAboutIssueStateAnswerOn time
Sep 30, 2016Prepaid & gift cardsOverdraft, savings or rewards featuresUTExplainedYes
Mar 17, 2016Prepaid & gift cardsOverdraft, savings or rewards featuresCAExplainedYes
Feb 12, 2016Prepaid & gift cardsOverdraft, savings or rewards featuresTXExplainedYes
Nov 24, 2014Prepaid & gift cardsOverdraft, savings or rewards featuresFLMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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