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Case file

Credit reporting

Complaint 11413423 AES / PHEAA

Fixed
Product
Credit reporting or other personal consumer reports · Credit reporting
Detail
Billing dispute for services
From
Ohio 453XX
Filed by
Web
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
  1. Jan 7, 2025Complaint received
  2. Jan 7, 2025Sent to AES / PHEAA
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More AES / PHEAA complaints about credit monitoring or identity theft protection services

ReceivedAboutIssueStateAnswerOn time
Jul 9, 2026Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesCOExplainedYes
Nov 10, 2025Student loansCredit monitoring or identity theft protection servicesBilling dispute for servicesNCExplainedYes
Jul 9, 2025Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesVAExplainedYes
Jun 1, 2025Student loansCredit monitoring or identity theft protection servicesBilling dispute for servicesHIExplainedYes
May 2, 2025Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesOHExplainedYes
Aug 16, 2024Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesFLExplainedYes
Jun 26, 2024Student loansCredit monitoring or identity theft protection servicesBilling dispute for servicesNCExplainedYes
Nov 21, 2023Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceWIExplainedYes
Oct 1, 2023Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesNCExplainedYes
Mar 25, 2023Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesVAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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