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Debt relief & credit repair

Complaint 11489923 Navient

Explained
Company
Navient
Product
Debt or credit management · Student loan debt relief
From
New York 11434
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jan 12, 2025Complaint received
  2. Feb 4, 2025Sent to Navient (23 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Navient complaints about confusing or misleading advertising or marketing

ReceivedAboutIssueStateAnswerOn time
Sep 23, 2025Debt relief & credit repairConfusing or misleading advertising or marketingALExplainedYes
Oct 8, 2024Debt relief & credit repairConfusing or misleading advertising or marketingGAExplainedYes
Jul 9, 2024Payday & personal loansConfusing or misleading advertising or marketingVAExplainedYes
Jun 7, 2019Debt relief & credit repairConfusing or misleading advertising or marketingILExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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