Case file
Credit cards
Complaint 11532836 Credit Acceptance
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Problem during payment process
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jan 16, 2025Complaint received
- Jan 16, 2025Sent to Credit Acceptance
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Credit Acceptance complaints about problem when making payments
| Received | About | Issue | State | Answer | On time |
|---|
| May 8, 2026 | Payday & personal loans | Problem when making payments | GA | Explained | Yes |
| Nov 19, 2025 | Payday & personal loans | Problem when making payments | TX | Explained | Yes |
| Sep 18, 2025 | Credit cards | Problem when making paymentsYou never received your bill or did not know a payment was due | OH | Explained | Yes |
| May 9, 2025 | Credit cards | Problem when making paymentsProblem during payment process | NJ | Explained | Yes |
| Feb 5, 2025 | Payday & personal loans | Problem when making payments | IL | Explained | Yes |
| Jan 26, 2025 | Credit cards | Problem when making paymentsProblem during payment process | AR | Explained | Yes |
| Jan 19, 2025 | Credit cards | Problem when making paymentsProblem during payment process | AR | Explained | Yes |
| Jan 19, 2025 | Credit cards | Problem when making paymentsProblem during payment process | AR | Explained | Yes |
| Jan 11, 2025 | Credit cards | Problem when making paymentsProblem during payment process | AR | Explained | Yes |
| Jan 5, 2025 | Credit cards | Problem when making paymentsProblem during payment process | AR | Explained | Yes |
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