Case file
Payday & personal loans
Complaint 17366762 Credit Acceptance
Explained- Product
- Payday loan, title loan, personal loan, or advance loan · Installment loan
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Nov 19, 2025Complaint received
- Nov 19, 2025Sent to Credit Acceptance
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Credit Acceptance complaints about problem when making payments
| Received | About | Issue | State | Answer | On time |
|---|
| May 8, 2026 | Payday & personal loans | Problem when making payments | GA | Explained | Yes |
| Sep 18, 2025 | Credit cards | Problem when making paymentsYou never received your bill or did not know a payment was due | OH | Explained | Yes |
| May 9, 2025 | Credit cards | Problem when making paymentsProblem during payment process | NJ | Explained | Yes |
| Feb 5, 2025 | Payday & personal loans | Problem when making payments | IL | Explained | Yes |
| Jan 26, 2025 | Credit cards | Problem when making paymentsProblem during payment process | AR | Explained | Yes |
| Jan 19, 2025 | Credit cards | Problem when making paymentsProblem during payment process | AR | Explained | Yes |
| Jan 19, 2025 | Credit cards | Problem when making paymentsProblem during payment process | AR | Explained | Yes |
| Jan 16, 2025 | Credit cards | Problem when making paymentsProblem during payment process | AR | Explained | Yes |
| Jan 11, 2025 | Credit cards | Problem when making paymentsProblem during payment process | AR | Explained | Yes |
| Jan 5, 2025 | Credit cards | Problem when making paymentsProblem during payment process | AR | Explained | Yes |
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