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Money transfers & apps

Complaint 11562118 Truist

Explained
Company
Truist
Product
Money transfer, virtual currency, or money service · Domestic (US) money transfer
From
Texas 787XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jan 17, 2025Complaint received
  2. Jan 17, 2025Sent to Truist
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Truist complaints about confusing or missing disclosures

ReceivedAboutIssueStateAnswerOn time
Sep 21, 2026Money transfers & appsConfusing or missing disclosuresFLExplainedYes
May 27, 2026Money transfers & appsConfusing or missing disclosuresGAExplainedYes
May 6, 2026Money transfers & appsConfusing or missing disclosuresVAFixedYes
Jan 21, 2026Money transfers & appsConfusing or missing disclosuresCAExplainedYes
Aug 29, 2025Money transfers & appsConfusing or missing disclosuresNCExplainedYes
Mar 11, 2025Money transfers & appsConfusing or missing disclosuresGAExplainedYes
Jan 24, 2025Money transfers & appsConfusing or missing disclosuresMDExplainedYes
Jan 18, 2025Money transfers & appsConfusing or missing disclosuresGAExplainedYes
Jan 17, 2025Money transfers & appsConfusing or missing disclosuresMDExplainedYes
Jan 17, 2025Money transfers & appsConfusing or missing disclosuresMDExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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