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Credit cards

Complaint 11654528 Credit Control

Explained
Product
Credit card · Store credit card
Detail
Card was charged for something you did not purchase with the card
From
Texas 77407
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jan 17, 2025Complaint received
  2. Jan 30, 2025Sent to Credit Control (13 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Credit Control complaints about problem with a purchase shown on your statement

ReceivedAboutIssueStateAnswerOn time
Mar 3, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementLAExplainedYes
Nov 13, 2025Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementTXExplainedYes
Jun 20, 2022Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardNCExplainedYes
Jun 22, 2021Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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