Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Credit cards

Complaint 17222211 Credit Control

Explained
Product
Credit card · Store credit card
Detail
Credit card company isn't resolving a dispute about a purchase on your statement
From
Texas 77099
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Nov 13, 2025Complaint received
  2. Nov 13, 2025Sent to Credit Control
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Credit Control?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Credit Control's record

More Credit Control complaints about problem with a purchase shown on your statement

ReceivedAboutIssueStateAnswerOn time
Mar 3, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementLAExplainedYes
Jan 17, 2025Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardTXExplainedYes
Jun 20, 2022Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardNCExplainedYes
Jun 22, 2021Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardNYExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience