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Credit cards

Complaint 5687920 Credit Control

Explained
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
Card was charged for something you did not purchase with the card
From
North Carolina 28306
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jun 20, 2022Complaint received
  2. Jun 20, 2022Sent to Credit Control
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Credit Control complaints about problem with a purchase shown on your statement

ReceivedAboutIssueStateAnswerOn time
Mar 3, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementLAExplainedYes
Nov 13, 2025Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementTXExplainedYes
Jan 17, 2025Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardTXExplainedYes
Jun 22, 2021Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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