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Case file

Money transfers & apps

Complaint 1180827 SunTrust

Explained
Company
SunTrust
Product
Money transfers · International money transfer
From
Virginia 23220
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jan 5, 2015Complaint received
  2. Jan 29, 2015Sent to SunTrust (24 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More SunTrust complaints about wrong amount charged or received

ReceivedAboutIssueStateAnswerOn time
Jan 9, 2020Money transfers & appsWrong amount charged or receivedGAExplainedYes
Nov 21, 2019Money transfers & appsWrong amount charged or receivedMDExplainedYes
May 10, 2017Money transfers & appsWrong amount charged or receivedFLExplainedYes
May 2, 2017Money transfers & appsWrong amount charged or receivedFLFixedYes
Apr 18, 2016Money transfers & appsWrong amount charged or receivedFLExplainedYes
Aug 7, 2014Money transfers & appsWrong amount charged or receivedFLExplainedYes
Jul 8, 2014Money transfers & appsWrong amount charged or receivedVAExplainedYes
Jun 4, 2014Money transfers & appsWrong amount charged or received-ExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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