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Bank accounts

Complaint 11881065 Valley National Bancorp

Explained
Product
Checking or savings account · Checking account
Detail
Didn't receive terms that were advertised
From
Virginia 23228
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jan 31, 2025Complaint received
  2. Mar 28, 2025Sent to Valley National Bancorp (56 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Valley National Bancorp complaints about opening an account

ReceivedAboutIssueStateAnswerOn time
Jun 7, 2026Bank accountsOpening an accountUnable to open an accountNYExplainedYes
Apr 25, 2026Bank accountsOpening an accountUnable to open an accountNYExplainedYes
Jan 18, 2026Bank accountsOpening an accountUnable to open an accountNJExplainedYes
Dec 19, 2025Bank accountsOpening an accountUnable to open an accountFLExplainedYes
Dec 9, 2025Bank accountsOpening an accountDidn't receive terms that were advertisedDEExplainedYes
Oct 22, 2025Bank accountsOpening an accountDidn't receive terms that were advertisedDCExplainedNo
Sep 29, 2025Bank accountsOpening an accountDidn't receive terms that were advertisedNYExplainedYes
Sep 19, 2025Bank accountsOpening an accountUnable to open an accountNJExplainedYes
Jun 6, 2025Bank accountsOpening an accountAccount opened without my consent or knowledgeNJExplainedYes
Dec 11, 2024Bank accountsOpening an accountDidn't receive terms that were advertisedNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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