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Case file

Payday & personal loans

Complaint 12082293 U.S. Bank

Explained
Company
U.S. Bank
Product
Payday loan, title loan, personal loan, or advance loan · Title loan
From
Pennsylvania 194XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Feb 14, 2025Complaint received
  2. Feb 21, 2025Sent to U.S. Bank (7 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More U.S. Bank complaints about struggling to pay your loan

ReceivedAboutIssueStateAnswerOn time
Oct 26, 2026Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsOKExplainedYes
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Feb 3, 2026Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsCTFixedYes
Dec 17, 2025Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsTXFixedYes
Apr 16, 2024Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsCAExplainedYes
Feb 26, 2024Payday & personal loansStruggling to pay your loanMOExplainedYes
Nov 17, 2023Auto loans & leasesStruggling to pay your loanProblem after you declared or threatened to declare bankruptcyCAExplainedYes
Aug 10, 2023Payday & personal loansStruggling to pay your loan-ExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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