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Case file

Auto loans & leases

Complaint 18114224 U.S. Bank

Fixed
Company
U.S. Bank
Product
Vehicle loan or lease · Loan
Detail
Denied request to lower payments
From
Texas 75208
Filed by
Web
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Dec 17, 2025Complaint received
  2. Dec 17, 2025Sent to U.S. Bank
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More U.S. Bank complaints about struggling to pay your loan

ReceivedAboutIssueStateAnswerOn time
Oct 26, 2026Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsOKExplainedYes
Jul 7, 2026Payday & personal loansStruggling to pay your loanARFixedYes
Jun 26, 2026Payday & personal loansStruggling to pay your loanCAExplainedYes
Jun 22, 2026Payday & personal loansStruggling to pay your loanKYExplainedYes
Feb 3, 2026Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsCTFixedYes
Feb 14, 2025Payday & personal loansStruggling to pay your loanPAExplainedYes
Apr 16, 2024Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsCAExplainedYes
Feb 26, 2024Payday & personal loansStruggling to pay your loanMOExplainedYes
Nov 17, 2023Auto loans & leasesStruggling to pay your loanProblem after you declared or threatened to declare bankruptcyCAExplainedYes
Aug 10, 2023Payday & personal loansStruggling to pay your loan-ExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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