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Case file

Auto loans & leases

Complaint 31003055 U.S. Bank

Explained
Company
U.S. Bank
Product
Vehicle loan or lease · Loan
Detail
Denied request to lower payments
From
Oklahoma 74012
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 26, 2026Complaint received
  2. Oct 26, 2026Sent to U.S. Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More U.S. Bank complaints about struggling to pay your loan

ReceivedAboutIssueStateAnswerOn time
Jul 7, 2026Payday & personal loansStruggling to pay your loanARFixedYes
Jun 26, 2026Payday & personal loansStruggling to pay your loanCAExplainedYes
Jun 22, 2026Payday & personal loansStruggling to pay your loanKYExplainedYes
Feb 3, 2026Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsCTFixedYes
Dec 17, 2025Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsTXFixedYes
Feb 14, 2025Payday & personal loansStruggling to pay your loanPAExplainedYes
Apr 16, 2024Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsCAExplainedYes
Feb 26, 2024Payday & personal loansStruggling to pay your loanMOExplainedYes
Nov 17, 2023Auto loans & leasesStruggling to pay your loanProblem after you declared or threatened to declare bankruptcyCAExplainedYes
Aug 10, 2023Payday & personal loansStruggling to pay your loan-ExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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