Case file
Mortgages
Complaint 12149624 Townebank
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Reporting company used your report improperly
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Feb 19, 2025Complaint received
- Feb 25, 2025Sent to Townebank (6 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Townebank complaints about improper use of your report
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 26, 2025 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | VA | Explained | Yes |
| Oct 8, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | FL | Fixed | Yes |
| Aug 7, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | VA | Explained | Yes |
| Mar 21, 2025 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | NC | Explained | Yes |
| Jan 9, 2025 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | NC | Explained | Yes |
| Oct 6, 2024 | Credit reporting | Improper use of your reportReport provided to employer without your written authorization | VA | Explained | Yes |
| Jul 31, 2023 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | MD | Explained | Yes |
| Mar 31, 2023 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | VA | Explained | Yes |
| Feb 24, 2022 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | VA | Fixed | Yes |
| Dec 31, 2020 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | MD | Fixed | Yes |
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.