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Credit cards

Complaint 12282699 First Portfolio Servicing

Explained
Product
Credit card · General-purpose credit card or charge card
Detail
Confusing or misleading advertising about the credit card
From
Texas 763XX
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company disputes the facts presented in the complaint
  1. Mar 2, 2025Complaint received
  2. Mar 11, 2025Sent to First Portfolio Servicing (9 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More First Portfolio Servicing complaints about advertising and marketing, including promotional offers

ReceivedAboutIssueStateAnswerOn time
Oct 13, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsMAExplainedYes
Oct 12, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardMAExplainedYes
Sep 11, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardTXExplainedYes
Jul 29, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardAZExplainedYes
Nov 10, 2025Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardIAExplainedYes
Sep 22, 2025Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardOHExplainedYes
Sep 6, 2025Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardMOExplainedYes
Jul 30, 2025Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardNCExplainedYes
Jul 7, 2025Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardPAExplainedYes
Jan 28, 2025Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardSCExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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