Case file
Payday & personal loans
Complaint 12372035 KeyBank
Fixed- Product
- Payday loan, title loan, personal loan, or advance loan · Personal line of credit
- Filed by
- Referral
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Mar 6, 2025Complaint received
- Mar 7, 2025Sent to KeyBank (1 day later)
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More KeyBank complaints about problem with the payoff process at the end of the loan
| Received | About | Issue | State | Answer | On time |
|---|
| May 19, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | PA | Fixed | Yes |
| Oct 16, 2025 | Payday & personal loans | Problem with the payoff process at the end of the loan | CT | Explained | Yes |
| Jun 27, 2025 | Payday & personal loans | Problem with the payoff process at the end of the loan | NY | Explained | Yes |
| Oct 25, 2022 | Payday & personal loans | Problem with the payoff process at the end of the loan | AZ | Explained | Yes |
| Jun 29, 2022 | Payday & personal loans | Problem with the payoff process at the end of the loan | IN | Money back | Yes |
| May 14, 2022 | Payday & personal loans | Problem with the payoff process at the end of the loan | IN | Explained | Yes |
| Apr 26, 2022 | Payday & personal loans | Problem with the payoff process at the end of the loan | IN | Explained | Yes |
| Feb 25, 2022 | Payday & personal loans | Problem with the payoff process at the end of the loan | IN | Explained | Yes |
| Feb 2, 2022 | Payday & personal loans | Problem with the payoff process at the end of the loan | WI | Money back | Yes |
| Jan 3, 2022 | Payday & personal loans | Problem with the payoff process at the end of the loan | NY | Explained | Yes |
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