Case file
Payday & personal loans
Complaint 14329840 KeyBank
Explained- Product
- Payday loan, title loan, personal loan, or advance loan · Installment loan
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jun 27, 2025Complaint received
- Jun 28, 2025Sent to KeyBank (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More KeyBank complaints about problem with the payoff process at the end of the loan
| Received | About | Issue | State | Answer | On time |
|---|
| May 19, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | PA | Fixed | Yes |
| Oct 16, 2025 | Payday & personal loans | Problem with the payoff process at the end of the loan | CT | Explained | Yes |
| Mar 6, 2025 | Payday & personal loans | Problem with the payoff process at the end of the loan | CT | Fixed | Yes |
| Oct 25, 2022 | Payday & personal loans | Problem with the payoff process at the end of the loan | AZ | Explained | Yes |
| Jun 29, 2022 | Payday & personal loans | Problem with the payoff process at the end of the loan | IN | Money back | Yes |
| May 14, 2022 | Payday & personal loans | Problem with the payoff process at the end of the loan | IN | Explained | Yes |
| Apr 26, 2022 | Payday & personal loans | Problem with the payoff process at the end of the loan | IN | Explained | Yes |
| Feb 25, 2022 | Payday & personal loans | Problem with the payoff process at the end of the loan | IN | Explained | Yes |
| Feb 2, 2022 | Payday & personal loans | Problem with the payoff process at the end of the loan | WI | Money back | Yes |
| Jan 3, 2022 | Payday & personal loans | Problem with the payoff process at the end of the loan | NY | Explained | Yes |
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.