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Case file

Payday & personal loans

Complaint 22356678 KeyBank

Fixed
Company
KeyBank
Product
Payday loan, title loan, personal loan, or advance loan · Personal line of credit
From
Pennsylvania 18954
Filed by
Phone · Older American
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
  1. May 19, 2026Complaint received
  2. May 19, 2026Sent to KeyBank
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More KeyBank complaints about problem with the payoff process at the end of the loan

ReceivedAboutIssueStateAnswerOn time
Oct 16, 2025Payday & personal loansProblem with the payoff process at the end of the loanCTExplainedYes
Jun 27, 2025Payday & personal loansProblem with the payoff process at the end of the loanNYExplainedYes
Mar 6, 2025Payday & personal loansProblem with the payoff process at the end of the loanCTFixedYes
Oct 25, 2022Payday & personal loansProblem with the payoff process at the end of the loanAZExplainedYes
Jun 29, 2022Payday & personal loansProblem with the payoff process at the end of the loanINMoney backYes
May 14, 2022Payday & personal loansProblem with the payoff process at the end of the loanINExplainedYes
Apr 26, 2022Payday & personal loansProblem with the payoff process at the end of the loanINExplainedYes
Feb 25, 2022Payday & personal loansProblem with the payoff process at the end of the loanINExplainedYes
Feb 2, 2022Payday & personal loansProblem with the payoff process at the end of the loanWIMoney backYes
Jan 3, 2022Payday & personal loansProblem with the payoff process at the end of the loanNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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