Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Student loans

Complaint 12415366 Universal Account Servicing

Explained
Product
Student loan · Private student loan
Detail
Trouble with how payments are being handled
From
Nevada 89032
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Mar 12, 2025Complaint received
  2. Mar 14, 2025Sent to Universal Account Servicing (2 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Universal Account Servicing?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Universal Account Servicing's record

More Universal Account Servicing complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Apr 22, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsFLExplainedYes
Mar 11, 2025Student loansDealing with your lender or servicerReceived bad information about your loanTXExplainedYes
Aug 22, 2023Student loansDealing with your lender or servicerReceived bad information about your loanCAExplainedYes
Sep 18, 2020Student loansDealing with your lender or servicerDon't agree with the fees chargedFLExplainedYes
Apr 17, 2020Student loansDealing with your lender or servicerReceived bad information about your loanCAExplainedYes
Mar 31, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledWAExplainedYes
Dec 9, 2019Student loansDealing with your lender or servicerDon't agree with the fees chargedFLExplainedYes
Aug 15, 2017Student loansDealing with your lender or servicerTrouble with how payments are being handledCAExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience