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Student loans

Complaint 1242563 Real Time Group

Explained
Product
Student loan · Non-federal student loan
Detail
Don't agree with fees charged
From
Florida 33157
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Feb 17, 2015Complaint received
  2. Feb 23, 2015Sent to Real Time Group (6 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Real Time Group complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Mar 30, 2017Student loansDealing with my lender or servicerReceived bad information about my loan-ExplainedYes
Apr 28, 2016Student loansDealing with my lender or servicerKeep getting calls about my loanALExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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