Complaint log
Real Time Group complaint log
The newest complaints about Real Time Group, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 7, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Oct 26, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 23, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Oct 17, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 12, 2026 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Oct 5, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 22, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 3, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 1, 2026 | Mortgages | Trouble during payment processLien release | Explained |
| Aug 27, 2026 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| Aug 26, 2026 | Debt collection | False statements or representationTold you not to respond to a lawsuit they filed against you | Explained |
| Aug 20, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Aug 19, 2026 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Aug 18, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Aug 4, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Jul 31, 2026 | Mortgages | Trouble during payment processPaying off the loan | Explained |
| Jul 17, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 15, 2026 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Jul 12, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Jun 29, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 27, 2026 | Mortgages | Trouble during payment processFees charged | Explained |
| Jun 26, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Jun 26, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Jun 20, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jun 17, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| May 29, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | Explained |
| May 18, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 1, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Apr 17, 2026 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Apr 14, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Apr 13, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Apr 9, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Mar 27, 2026 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Mar 25, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Mar 23, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Mar 13, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 11, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Mar 11, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Mar 8, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Feb 26, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 19, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Feb 5, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Feb 2, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Jan 28, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jan 16, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 13, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jan 12, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Jan 9, 2026 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Jan 8, 2026 | Mortgages | Trouble during payment processLien release | Explained |
| Jan 6, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works