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Student loans

Complaint 2412354 Real Time Group

Explained
Product
Student loan · Federal student loan servicing
Detail
Received bad information about my loan
From
-
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Mar 30, 2017Complaint received
  2. Mar 30, 2017Sent to Real Time Group
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Real Time Group complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Apr 28, 2016Student loansDealing with my lender or servicerKeep getting calls about my loanALExplainedYes
Feb 17, 2015Student loansDealing with my lender or servicerDon't agree with fees chargedFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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