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Case file

Prepaid & gift cards

Complaint 12475790 Discover

Explained
Company
Discover
Product
Prepaid card · General-purpose prepaid card
Detail
Trouble using the card to spend money in a store or online
From
New Mexico 87112
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Mar 15, 2025Complaint received
  2. Mar 15, 2025Sent to Discover
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Discover complaints about trouble using the card

ReceivedAboutIssueStateAnswerOn time
Aug 4, 2025Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineDEExplainedYes
Jun 26, 2025Prepaid & gift cardsTrouble using the cardTrouble using the card to send money to another personAKExplainedYes
Aug 15, 2024Prepaid & gift cardsTrouble using the cardProblem adding moneySCExplainedYes
Jul 16, 2024Prepaid & gift cardsTrouble using the cardProblem with direct depositFLExplainedYes
May 10, 2023Prepaid & gift cardsTrouble using the cardProblem with direct depositILFixedYes
Aug 14, 2022Prepaid & gift cardsTrouble using the cardProblem with direct depositMOExplainedYes
Jun 30, 2022Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardWAExplainedYes
Aug 9, 2021Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineNVExplainedYes
Mar 17, 2021Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineGAMoney backYes
Nov 17, 2017Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardVAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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