Case file
Prepaid & gift cards
Complaint 4621815 Discover
Explained- Product
- Credit card or prepaid card · General-purpose prepaid card
- Detail
- Trouble using the card to spend money in a store or online
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Aug 9, 2021Complaint received
- Aug 11, 2021Sent to Discover (2 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Discover complaints about trouble using the card
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 4, 2025 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | DE | Explained | Yes |
| Jun 26, 2025 | Prepaid & gift cards | Trouble using the cardTrouble using the card to send money to another person | AK | Explained | Yes |
| Mar 15, 2025 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | NM | Explained | Yes |
| Aug 15, 2024 | Prepaid & gift cards | Trouble using the cardProblem adding money | SC | Explained | Yes |
| Jul 16, 2024 | Prepaid & gift cards | Trouble using the cardProblem with direct deposit | FL | Explained | Yes |
| May 10, 2023 | Prepaid & gift cards | Trouble using the cardProblem with direct deposit | IL | Fixed | Yes |
| Aug 14, 2022 | Prepaid & gift cards | Trouble using the cardProblem with direct deposit | MO | Explained | Yes |
| Jun 30, 2022 | Prepaid & gift cards | Trouble using the cardTrouble getting information about the card | WA | Explained | Yes |
| Mar 17, 2021 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | GA | Money back | Yes |
| Nov 17, 2017 | Prepaid & gift cards | Trouble using the cardTrouble getting information about the card | VA | Explained | Yes |
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