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Case file

Debt relief & credit repair

Complaint 12537065 Mr. Cooper

Explained
Company
Mr. Cooper
Product
Debt or credit management · Mortgage modification or foreclosure avoidance
From
Indiana 47374
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes the complaint provided an opportunity to answer consumer's questions
  1. Mar 18, 2025Complaint received
  2. Mar 18, 2025Sent to Mr. Cooper
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Mr. Cooper complaints about confusing or missing disclosures

ReceivedAboutIssueStateAnswerOn time
Feb 25, 2025Debt relief & credit repairConfusing or missing disclosuresMIExplainedYes
Oct 16, 2024Debt relief & credit repairConfusing or missing disclosuresNCExplainedYes
Jan 30, 2024Debt relief & credit repairConfusing or missing disclosuresMIExplainedYes
Jan 22, 2024Debt relief & credit repairConfusing or missing disclosuresILExplainedYes
Mar 3, 2023Money transfers & appsConfusing or missing disclosuresILExplainedYes
Mar 23, 2022Money transfers & appsConfusing or missing disclosuresFLExplainedYes
May 10, 2019Debt relief & credit repairConfusing or missing disclosuresOHExplainedYes
Feb 18, 2019Money transfers & appsConfusing or missing disclosuresFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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