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Mortgages

Complaint 12710646 WSFS Financial

Explained
Product
Mortgage · Conventional home mortgage
Detail
Application denials
From
Tennessee 38125
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Mar 28, 2025Complaint received
  2. May 1, 2025Sent to WSFS Financial (34 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More WSFS Financial complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
May 22, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processPAExplainedYes
Dec 9, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingNYExplainedYes
Aug 20, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processSCExplainedYes
Sep 26, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosuresPAExplainedYes
Nov 13, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosuresFLExplainedYes
Oct 22, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageWIExplainedYes
Sep 19, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageNJExplainedYes
Jul 12, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageNYExplainedYes
Feb 23, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes
Nov 8, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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