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Mortgages

Complaint 17880926 WSFS Financial

Explained
Product
Mortgage · Other type of mortgage
Detail
Confusing or misleading advertising or marketing
From
New York 11221
Filed by
Web · Servicemember · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Dec 9, 2025Complaint received
  2. Feb 2, 2026Sent to WSFS Financial (55 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More WSFS Financial complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
May 22, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processPAExplainedYes
Aug 20, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processSCExplainedYes
Mar 28, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsTNExplainedYes
Sep 26, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosuresPAExplainedYes
Nov 13, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosuresFLExplainedYes
Oct 22, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageWIExplainedYes
Sep 19, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageNJExplainedYes
Jul 12, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageNYExplainedYes
Feb 23, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes
Nov 8, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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