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Case file

Auto loans & leases

Complaint 12776694 First Citizens Bancshares

Explained
Product
Vehicle loan or lease · Loan
Detail
Problem related to refinancing
From
California 92243
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Apr 1, 2025Complaint received
  2. Apr 15, 2025Sent to First Citizens Bancshares (14 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More First Citizens Bancshares complaints about problems at the end of the loan or lease

ReceivedAboutIssueStateAnswerOn time
Aug 22, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offILExplainedYes
Jun 12, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanGAExplainedYes
Mar 5, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offTXMoney backYes
Jan 22, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanNCMoney backYes
Feb 12, 2025Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanTXExplainedYes
Sep 23, 2024Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offVAMoney backYes
Apr 30, 2024Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offNCExplainedYes
Apr 15, 2024Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offMDExplainedYes
Apr 21, 2023Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanGAExplainedYes
Nov 1, 2022Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offVAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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