Case file
Credit cards
Complaint 13210598 Ally Financial
Money back- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Can't close your account
- Filed by
- Web · Older American
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Apr 28, 2025Complaint received
- Apr 28, 2025Sent to Ally Financial
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More Ally Financial complaints about closing your account
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 29, 2025 | Credit cards | Closing your accountCan't close your account | GA | Explained | Yes |
| Aug 29, 2025 | Credit cards | Closing your accountCompany closed your account | TX | Explained | Yes |
| Aug 8, 2025 | Credit cards | Closing your accountCompany closed your account | CA | Explained | Yes |
| Aug 6, 2025 | Credit cards | Closing your accountCompany closed your account | NC | Explained | Yes |
| Jul 26, 2025 | Credit cards | Closing your accountCompany closed your account | TX | Explained | Yes |
| Jul 9, 2025 | Credit cards | Closing your accountCompany closed your account | MD | Explained | Yes |
| Jun 3, 2025 | Credit cards | Closing your accountCompany closed your account | IA | Explained | Yes |
| May 2, 2025 | Credit cards | Closing your accountCompany closed your account | NC | Explained | Yes |
| Apr 21, 2025 | Credit cards | Closing your accountCompany closed your account | OK | Explained | Yes |
| Apr 15, 2025 | Credit cards | Closing your accountCompany closed your account | CA | Explained | Yes |
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