Case file
Credit cards
Complaint 15613584 Ally Financial
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Company closed your account
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Aug 29, 2025Complaint received
- Aug 29, 2025Sent to Ally Financial
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Ally Financial complaints about closing your account
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 29, 2025 | Credit cards | Closing your accountCan't close your account | GA | Explained | Yes |
| Aug 8, 2025 | Credit cards | Closing your accountCompany closed your account | CA | Explained | Yes |
| Aug 6, 2025 | Credit cards | Closing your accountCompany closed your account | NC | Explained | Yes |
| Jul 26, 2025 | Credit cards | Closing your accountCompany closed your account | TX | Explained | Yes |
| Jul 9, 2025 | Credit cards | Closing your accountCompany closed your account | MD | Explained | Yes |
| Jun 3, 2025 | Credit cards | Closing your accountCompany closed your account | IA | Explained | Yes |
| May 2, 2025 | Credit cards | Closing your accountCompany closed your account | NC | Explained | Yes |
| Apr 28, 2025 | Credit cards | Closing your accountCan't close your account | NV | Money back | Yes |
| Apr 21, 2025 | Credit cards | Closing your accountCompany closed your account | OK | Explained | Yes |
| Apr 15, 2025 | Credit cards | Closing your accountCompany closed your account | CA | Explained | Yes |
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