Case file
Money transfers & apps
Complaint 1325515 Xoom
Explained- Product
- Money transfers · International money transfer
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes complaint caused principally by actions of third party outside the control or direction of the company
- Apr 10, 2015Complaint received
- Apr 15, 2015Sent to Xoom (5 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Xoom complaints about money was not available when promised
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 30, 2026 | Money transfers & apps | Money was not available when promised | - | Explained | Yes |
| Apr 22, 2026 | Money transfers & apps | Money was not available when promised | MA | Explained | Yes |
| Mar 11, 2026 | Money transfers & apps | Money was not available when promised | NJ | Explained | Yes |
| Jan 3, 2026 | Money transfers & apps | Money was not available when promised | NC | Explained | Yes |
| Aug 21, 2025 | Money transfers & apps | Money was not available when promised | FL | Explained | Yes |
| Aug 16, 2024 | Money transfers & apps | Money was not available when promised | CT | Explained | Yes |
| Oct 6, 2023 | Crypto | Money was not available when promised | NJ | Explained | Yes |
| Aug 20, 2023 | Money transfers & apps | Money was not available when promised | TX | Explained | Yes |
| May 5, 2023 | Money transfers & apps | Money was not available when promised | - | Explained | Yes |
| Feb 3, 2023 | Money transfers & apps | Money was not available when promised | MA | Explained | Yes |
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