Case file
Mortgages
Complaint 13381030 Sombrero Capital
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Trying to communicate with the company to fix an issue while managing or servicing your loan
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- May 7, 2025Complaint received
- May 7, 2025Sent to Sombrero Capital
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Sombrero Capital complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 3, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | IL | Explained | Yes |
| Jul 7, 2026 | Mortgages | Trouble during payment processPayment process | NC | Explained | Yes |
| Jun 5, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | MI | Explained | Yes |
| Apr 28, 2026 | Mortgages | Trouble during payment processPayment process | SC | Explained | Yes |
| Jan 5, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | TX | Explained | Yes |
| Dec 29, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | TX | Explained | Yes |
| Apr 29, 2025 | Mortgages | Trouble during payment processFees charged | AZ | Explained | Yes |
| Dec 9, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | FL | Explained | Yes |
| Jan 21, 2023 | Mortgages | Trouble during payment process | OH | Explained | Yes |
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