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Mortgages

Complaint 23941429 Sombrero Capital

Explained
Product
Mortgage · Other type of mortgage
Detail
Payment process
From
North Carolina 28216
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jul 7, 2026Complaint received
  2. Aug 26, 2026Sent to Sombrero Capital (50 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Sombrero Capital complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Oct 3, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanILExplainedYes
Jun 5, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMIExplainedYes
Apr 28, 2026MortgagesTrouble during payment processPayment processSCExplainedYes
Jan 5, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes
Dec 29, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
May 7, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes
Apr 29, 2025MortgagesTrouble during payment processFees chargedAZExplainedYes
Dec 9, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Jan 21, 2023MortgagesTrouble during payment processOHExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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