Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Mortgages

Complaint 28979978 Sombrero Capital

Explained
Product
Mortgage · Conventional home mortgage
Detail
Trying to communicate with the company to fix an issue while managing or servicing your loan
From
Illinois 61920
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes complaint is the result of an isolated error
  1. Oct 3, 2026Complaint received
  2. Oct 3, 2026Sent to Sombrero Capital
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Sombrero Capital?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Sombrero Capital's record

More Sombrero Capital complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Jul 7, 2026MortgagesTrouble during payment processPayment processNCExplainedYes
Jun 5, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMIExplainedYes
Apr 28, 2026MortgagesTrouble during payment processPayment processSCExplainedYes
Jan 5, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes
Dec 29, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
May 7, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes
Apr 29, 2025MortgagesTrouble during payment processFees chargedAZExplainedYes
Dec 9, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Jan 21, 2023MortgagesTrouble during payment processOHExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience